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hh98 Terms and Conditions – Know Your Rights and Responsibilities Before You Play

These Terms and Conditions govern everything about your relationship with hh98 – how your account works, what bonuses you're entitled to, how deposits and withdrawals are handled, and what hh98 expects from every player on the platform. Please take the time to read them. They're written to be understood, not to hide anything.

Last updated: January 2025 en-PK 18+ Only
Fair & Transparent

hh98's Terms are written in plain English. No deliberate small print designed to catch you out. What you see is what applies.

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Key Things to Know Before Reading the Full Terms

Six important principles that underpin everything in hh98's Terms and Conditions

You Must Be 18 or Older

hh98 is strictly an adults-only platform. You must be at least 18 years old at the time of registration to open an account. hh98 reserves the right to request proof of age documentation at any time and will close accounts where the age requirement is not met.

One Account Per Person

Each player may hold only one registered account on hh98. Operating multiple accounts is a serious violation of these Terms and will result in the closure of all associated accounts and forfeiture of any balances. If you've forgotten your login, use the account recovery option – do not create a new account.

All Transactions in PKR

hh98 operates entirely in Pakistani Rupees. All deposits, withdrawals, bonuses, winnings, and account balances are denominated in PKR. There are no currency conversion fees or hidden charges. The amount you deposit is the amount that appears in your hh98 balance. The amount you withdraw is the amount paid to your Easypaisa, JazzCash, or bank account.

Bonus Terms Are Stated Clearly

Every bonus and promotion on hh98 has specific terms attached – wagering requirements, eligible games, minimum deposit thresholds, and expiry periods. These are displayed at the point of claiming the bonus. hh98 does not bury restrictive conditions in fine print. Read the terms on each offer before you claim it.

Account Security Is Your Responsibility

You are responsible for keeping your hh98 login credentials confidential. Do not share your password with anyone. hh98 support will never ask you for your password. If you believe your account has been accessed without your permission, contact hh98 support immediately through the live chat or email at support@hh98.best.

Responsible Gaming Is Mandatory

By registering at hh98 you agree to use the platform responsibly. hh98 provides deposit limits, session timers, cooling-off periods, and self-exclusion tools. Players who show signs of problematic gambling behaviour may have restrictions applied to their account. Gaming is entertainment – hh98 takes this seriously and expects its players to do the same.

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Important Notice

By registering an account or using any part of the hh98 platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree to any part of these Terms, please do not use hh98. These Terms were last updated in January 2025 and supersede all previous versions.

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and hh98 ("hh98", "the Platform", "we", "us", "our"). They govern your use of the hh98 website, mobile application, and all associated services including casino games, cricket betting, VIP Club membership, and the Refer a Friend programme.

By completing the hh98 registration process and clicking "I Agree" during sign-up, you are confirming that you have read these Terms in full and that you agree to be bound by them. You are also confirming that you agree to hh98's Privacy Policy and Responsible Gaming Policy, which are incorporated into these Terms by reference.

Access to hh98 and continued use of the platform constitutes ongoing acceptance of these Terms. If hh98 updates these Terms (see Section 14), continued use of the platform after the update takes effect constitutes acceptance of the revised Terms.

These Terms apply to all users of hh98 regardless of the device used to access the platform, whether that is a mobile phone, tablet, laptop, or desktop computer. hh98 is intended for use by residents of Pakistan and is presented in English as used in Pakistan (en-PK).

2. Eligibility & Age Verification

To register and use hh98, you must meet the following eligibility criteria at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age. hh98 does not permit any person under 18 to register, deposit, or participate in any game or betting market on the platform.
  • You must be registering on your own behalf and not on behalf of any third party.
  • You must not be a current employee of hh98 or an immediate family member of an hh98 employee.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by applicable law. It is your sole responsibility to ensure that your use of hh98 complies with the laws of your jurisdiction.
  • You must have the legal capacity to enter into a binding agreement under the laws of your country of residence.

Age Verification Process

hh98 takes its obligation to prevent underage gambling seriously. At any point during your use of the platform, hh98 may request documentary proof of your age, including a copy of your Computerised National Identity Card (CNIC), passport, or B-Form. Until satisfactory verification is provided, hh98 reserves the right to suspend deposit and withdrawal functions or restrict access to games. If it is determined that a player was under 18 at the time of registration, hh98 will close the account, void all winnings, and return net deposits at its discretion.

3. Account Registration & KYC

To access hh98's games and betting markets, you must register an account. Registration is free and takes under three minutes. During registration, you are required to provide accurate and truthful information including your full name as it appears on your CNIC, a valid mobile number, and a valid email address.

One Account Policy

Each person may hold only one registered account on hh98 at any time. Creating more than one account – whether under the same name, a different name, a different email address, or through any other method – is a serious breach of these Terms. hh98 uses technical and manual verification methods to detect duplicate accounts. Any accounts found to be duplicates will be closed, and any balances or winnings associated with those accounts will be forfeited in full.

If you have a previous account on hh98 that you can no longer access, contact hh98 support at support@hh98.best before creating a new account. Do not register again without resolving the existing account first.

Know Your Customer (KYC) Requirements

hh98 is required to verify the identity of its players before processing withdrawals above Rs 50,000 and in other circumstances where identity verification is necessary. KYC documents typically required include a copy of your CNIC (front and back), proof of your registered mobile number, and in some cases a proof of payment method. hh98 processes KYC documents promptly and will not use them for any purpose other than account verification and fraud prevention.

You are responsible for keeping your registration details accurate and up to date. If your contact details change, update them in your account settings or contact hh98 support. Providing false information during registration or verification is a breach of these Terms and may result in account closure and forfeiture of funds.

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4. Deposits & Withdrawals

Deposits

hh98 accepts deposits in Pakistani Rupees (PKR) via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Pakistani Visa/Mastercard bank cards. The minimum deposit amount is Rs 500. There is no maximum deposit limit for standard accounts, though hh98 may apply individual deposit limits where required by its risk management procedures.

Deposits are credited to your hh98 balance immediately upon confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes, contact hh98 support with your transaction reference number. Do not make a second deposit before resolving the discrepancy.

Withdrawals

You may request a withdrawal of available funds from your hh98 balance at any time via the same payment method you used to deposit. The minimum withdrawal amount is Rs 500. hh98 processes withdrawal requests as follows:

  • Standard accounts: Easypaisa and JazzCash withdrawals typically complete within 5 minutes. IBFT withdrawals are processed within 2–4 hours during banking hours.
  • Platinum VIP: Same-day withdrawal guarantee for all payment methods.
  • Elite VIP: Maximum 4-hour processing time.
  • Diamond VIP: Approximately 2-minute processing time.
hh98 does not charge fees on standard withdrawals. However, your bank or mobile wallet provider may apply their own transaction fees, which are outside hh98's control. You can withdraw only funds that are not subject to an active wagering requirement. Bonus funds that have not yet been wagered sufficiently cannot be withdrawn until the applicable wagering conditions are met.

Withdrawal Limits & Verification

First-time withdrawals and withdrawals above Rs 50,000 may be subject to KYC verification before processing. hh98 will notify you if verification is required and will process your withdrawal promptly once your identity is confirmed. hh98 reserves the right to delay withdrawals where fraud, money laundering, or account security concerns require further investigation.

5. Bonuses & Promotions

hh98 offers a range of bonuses and promotional offers to both new and existing players. These include welcome bonuses, deposit match offers, weekly cashback, VIP loyalty bonuses, referral bonuses, and limited-time event promotions. All bonuses are subject to specific terms that are displayed at the point of claiming.

General Bonus Rules

  • Each bonus promotion specifies an eligible minimum deposit amount, a wagering requirement (the number of times bonus funds must be played through before withdrawal), eligible game categories, a maximum bet per round while a bonus is active, and an expiry date.
  • Bonuses are credited in PKR to your bonus balance and are separate from your real money balance. Winnings generated from bonus play are credited to your real money balance once wagering requirements are fully met.
  • The welcome bonus on hh98 (up to Rs 50,000 on first deposit) carries a 10x wagering requirement on the bonus amount. This must be completed within 30 days of the bonus being credited. Eligible games for wagering are listed in the individual bonus terms.
  • Only one bonus may be active at a time unless hh98 explicitly states otherwise for a specific promotion.
  • hh98 reserves the right to withdraw any bonus that has been claimed using fraudulent methods, through abuse of the bonus system, or in breach of these Terms.

Cashback Bonuses

Weekly cashback bonuses credited as part of the hh98 VIP Club are unconditional – they carry no wagering requirement and may be withdrawn immediately after being credited to your account. Cashback is calculated on net losses (total bets placed minus total winnings) across the relevant period and credited every Monday for the preceding week.

Referral Bonuses

The hh98 Refer a Friend programme credits Rs 500 to your account for every friend who registers through your unique referral link and makes a qualifying first deposit of at least Rs 500. Referral bonuses are credited with no wagering requirement and are withdrawable immediately. Referrals from the same household, device, or IP address as your own account are not eligible. Full programme details are on the Refer a Friend page.

6. VIP Club Programme

The hh98 VIP Club is a loyalty programme with five tiers: Silver, Gold, Platinum, Elite, and Diamond. All registered players are automatically enrolled at Silver tier. Progression through tiers is based on accumulated VIP points, which are earned at a rate of 10 points per Rs 100 wagered across all eligible game categories on hh98.

VIP benefits – including cashback rates, monthly loyalty bonuses, dedicated account managers, and withdrawal priority levels – are as described on the VIP Club page and are subject to the tier requirements stated there. hh98 reserves the right to adjust VIP tier thresholds, benefit structures, and point accumulation rates with 30 days' notice to affected players.

VIP tier maintenance requires sustained activity. A player's tier is guaranteed for 60 days from the date of achieving it. After that period, tier status is subject to monthly review based on trailing 90-day point accumulation. Players approaching a potential tier downgrade will receive advance notification from hh98.

VIP points have no cash value and cannot be redeemed directly for PKR. They serve only as the mechanism for determining VIP tier status. Monthly loyalty bonuses, cashback, and other PKR benefits associated with VIP tiers are separate from the points balance itself.

7. Game Rules & Fair Play

All casino games available on hh98 – including Teen Patti, Poker, Jackpot Slots, Crash Games, Andar Bahar, Roulette, and Baccarat – use certified Random Number Generator (RNG) technology that is independently audited for fairness. The RTP (Return to Player) percentage for each game is disclosed within the game's information section on hh98.

Sports betting markets, including cricket betting, are subject to specific settlement rules that are displayed for each market before you place a bet. In the event of a disputed settlement, the decision of hh98's trading team is final. Common settlement scenarios for cricket markets – such as rain interruptions, matches reduced in overs, or player substitutions – are governed by the rules displayed in the sportsbook section of hh98.

Technical Malfunctions

In the event of a technical malfunction, disconnection, or system error during a game round or bet settlement, hh98 will make every reasonable effort to resolve the issue fairly. If a round cannot be completed due to a technical fault, bets will be returned to players' accounts. Bets that have already been settled and credited before a technical issue is reported will not be reversed unless there is clear evidence of an error by hh98.

hh98 is not responsible for any losses incurred due to your internet connection dropping or your device losing power during a game round. Ensuring a stable connection is the player's responsibility.

8. Prohibited Conduct

The following actions are strictly prohibited on hh98 and will result in immediate account suspension, closure, and forfeiture of balances:

  • Registering more than one account or assisting others in circumventing the one-account-per-person rule.
  • Using any software, script, bot, or automated tool to interact with hh98's games, betting markets, or platform functions.
  • Exploiting software bugs, game glitches, or mathematical errors in a way that provides an unfair advantage. Any winnings derived from such exploitation will be voided.
  • Coordinating with other players to manipulate game outcomes – including chip dumping in poker, collusion in card games, or any form of match-fixing in sports betting markets.
  • Using hh98 for any form of money laundering or financial crime. hh98 is required to report suspicious financial activity to relevant authorities and will cooperate fully with any investigation.
  • Providing false personal information during registration or KYC verification.
  • Engaging in abusive, threatening, or harassing conduct toward hh98 staff or other players through any communication channel.
  • Attempting to access or tamper with hh98's systems, databases, or code by any means.
hh98 uses automated and manual monitoring tools to detect prohibited conduct. Where such conduct is identified, hh98 will act swiftly. Players who believe they have been incorrectly flagged may appeal through the formal dispute process described in Section 15.
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9. Responsible Gaming

hh98 is committed to promoting responsible gaming across its entire player base. Gaming is a form of entertainment and should never be treated as a source of income or a way to recover financial losses. The platform provides the following tools to help players manage their activity:

  • Deposit Limits: Set daily, weekly, or monthly deposit caps in your account settings. Limits take effect immediately when reducing and after a 24-hour review period when increasing.
  • Session Time Reminders: Configure time alerts that notify you when you've been logged in for a specified period.
  • Cooling-Off Periods: Temporarily suspend your ability to deposit for a defined period (1 to 30 days) without full self-exclusion.
  • Self-Exclusion: Permanently or temporarily close your hh98 account with immediate effect. During self-exclusion, hh98 will block all marketing communications. Self-exclusion requests are processed immediately and cannot be reversed for a minimum of 6 months.

By agreeing to these Terms, you confirm that you are aware of these tools and know how to access them. Full information is available on the Responsible Gaming page. If you are concerned about your gaming behaviour or that of someone you know, contact hh98 support or the appropriate national helpline in Pakistan.

10. Intellectual Property

All content on hh98 – including but not limited to the hh98 logo, brand name, website design, game graphics, written content, and software – is the property of hh98 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, personal licence to access and use hh98 for your own private, non-commercial gaming purposes. This licence does not include the right to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of hh98's content or software. Any unauthorised use of hh98's intellectual property may result in account suspension and may be pursued through legal channels.

11. Limitation of Liability

hh98 provides its platform on an "as is" and "as available" basis. While hh98 makes every effort to ensure the platform is available at all times and that games and betting markets function correctly, hh98 does not guarantee uninterrupted or error-free operation of the platform.

To the maximum extent permitted by applicable law, hh98's liability to you for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by you in the 12 months preceding the claim. hh98 is not liable for any indirect, incidental, special, or consequential losses including loss of profits, loss of data, or loss of goodwill, whether arising from your use of or inability to use the platform, any game outcome, or any action taken by hh98 in accordance with these Terms.

Nothing in this Section limits hh98's liability for fraud, gross negligence, or death or personal injury caused by hh98's own actions. This limitation of liability clause applies to the fullest extent permitted by Pakistani law and applicable international legal standards.

12. Account Suspension & Closure

hh98 reserves the right to suspend or close an account at any time in the following circumstances:

  • Breach of any provision of these Terms.
  • Suspected or confirmed fraudulent activity, money laundering, or use of the platform for financial crime.
  • Provision of false or misleading registration information.
  • Chargebacks initiated by the player against valid hh98 transactions.
  • Failure to complete KYC verification within a reasonable timeframe when requested.
  • Account remaining inactive for 12 or more consecutive months with a zero balance.
  • A court order, regulatory instruction, or law enforcement request requiring account closure.

Where an account is suspended pending investigation, any withdrawals in progress will be held until the investigation is concluded. If the investigation confirms no breach of these Terms, withdrawals will be processed promptly and the account restored. If a breach is confirmed, hh98 reserves the right to forfeit any balance in the account in whole or in part, depending on the nature and severity of the breach.

Voluntary Closure

You may close your hh98 account at any time by contacting support. Before closing, ensure that all pending bets have been settled and that your balance has been withdrawn. hh98 will process your final withdrawal before closing the account. Account closures for responsible gaming reasons (self-exclusion) are handled under the Responsible Gaming Policy.

13. Privacy & Data Protection

hh98 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering at hh98, you consent to the collection and processing of your personal data as described in the Privacy Policy.

hh98 uses 256-bit SSL encryption on all data transmissions between your device and the platform's servers. Your personal information is stored securely and is never sold to third parties for marketing purposes. hh98 may share personal data with regulatory authorities, law enforcement agencies, or payment processors where required by law or by the Terms of service agreements with those providers.

You have the right to request a copy of the personal data hh98 holds about you. To make a subject access request, contact hh98 at support@hh98.best. hh98 will respond within 30 days of receiving a valid request.

14. Amendments to These Terms

hh98 reserves the right to amend these Terms and Conditions at any time. When material changes are made, hh98 will notify registered players by email and/or through a prominent notice on the hh98 platform at least 14 days before the changes take effect. For minor amendments (such as clarifications or corrections), changes may take effect immediately with a notification posted on the platform.

If you do not agree with any amendment to these Terms, you may close your account before the amendment takes effect and withdraw your available balance. Continued use of hh98 after an amendment takes effect constitutes your acceptance of the revised Terms. The date at the top of these Terms indicates when they were last updated. The most current version of these Terms is always available on this page at hh98.best/terms-conditions.

15. Contact hh98 & Dispute Resolution

If you have a question about these Terms, a complaint about your account, or a dispute about the settlement of a bet or game, please contact hh98 in the first instance through one of the following channels:

  • Live Chat: Available 24/7 via the hh98 platform. Average first response time is under 3 minutes.
  • Email: support@hh98.best – responses within 24 hours for standard queries.
  • WhatsApp: Available for Platinum, Elite, and Diamond VIP members through their dedicated account managers.

hh98 commits to responding to all formal complaints within 5 working days of receipt with either a resolution or an explanation of the steps being taken to reach one. If you are not satisfied with hh98's response to a complaint, you may request escalation to hh98's senior compliance team by noting this in your follow-up communication.

These Terms are governed by and construed in accordance with applicable law. By using hh98, you agree that any dispute that cannot be resolved through hh98's internal complaint process may be referred to binding arbitration. hh98 will not engage in litigation that circumvents this process except where required by law.

hh98 values every player who uses the platform. If something is not right, please tell us. The overwhelming majority of queries and complaints are resolved quickly and satisfactorily. hh98's goal is to be the most trustworthy online gaming platform available to Pakistani players, and that means taking complaints seriously and resolving them fairly.

You've Read the Terms – Now Join hh98 with Confidence

hh98 operates transparently. The Terms you just read reflect a platform that genuinely respects its players. No hidden charges, no misleading bonus conditions, no withdrawal tricks. Just Pakistan's most trusted gaming platform, run fairly in PKR.

  • 100% welcome bonus up to Rs 50,000 on your first deposit
  • Automatic Silver VIP enrolment – Rs 1,000 welcome gift included
  • Instant PKR withdrawals via Easypaisa or JazzCash
Register at hh98

18+ only. Terms apply. Play responsibly.

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